Enterprise-grade AI for food and nutrition services
Room service, the diet office, retail and floor stock on one platform synced with your EMR, with every patient tray checked against diet and allergies.
From every channel to the right tray
Banquet checks every order against the patient's diet and allergies, so answers stay the same every shift and new hires need far less training.
An AI agent that answers the diet office phone
Less burnout, and more time for your staff to spend with the patients who need them most.
- Answers and logs every call, day and night
- Checks every order against the diet order and allergies
- Sends anything unusual to the diet tech on shift, with the reason
- PulledDiet order from the EMR: cardiac, 2g sodium
- BlockedFrench fries, over the sodium limit
- PlacedDinner order sent to the kitchen
What else does the AI do?
An image for every dish
Every menu item gets an image in the style you pick, so patient mobile ordering goes live without needing a photo shoot.
Send us the binder
Your dedicated registered dietitian reviews everything Banquet's AI builds, so it's both fast and clinically sound.
Your team skips months of data entry, and seasonal menus and sudden ingredient swaps are quick to adjust after that.
Every item checked. Every number reported
Banquet flags diet and allergen conflicts, even when a vendor swaps a product, and reports the numbers leadership asks for.
Out of an item? The swap already fits
Banquet suggests a substitute that fits every diet on the affected trays. Your team approves it once.
Room service or cook-chill, served right
For patients- Quick selectsHouse specials and past meals, ordered in one tap.
- Preferences rememberedLikes, dislikes and past meals carry over, so nobody's asked twice.
- Nutrition at a glanceCalories on every item, with a running total for the day.
- Feedback after every mealPatients rate each meal, and scores roll up into satisfaction reporting by unit.
Meatloaf, ginger ale, roasted potatoes, garden salad
727 caloriesFits how your hospital already runs
Your EMR
Diet orders and admissions over HL7 from Epic, Oracle Health (Cerner), Meditech and Netsmart. On another EMR? We usually connect in under two months with your IT team.
Single sign-on
Staff use the hospital login they already have.
Tray tickets and reports
Printed and reported the way your kitchen already works.
Easy for IT to say yes to
HIPAA compliant and SOC 2 Type II, with a BAA ready to sign. Security details
Questions we hear
All questions- Can Banquet apply our diets, allergies and substitutions safely?
- Yes. Every order on every channel is checked against the patient's diet order, allergies and texture, and an order that breaks a rule can't go to the kitchen.
- How does Banquet connect to our EMR?
- Diet orders and admissions flow in over HL7 from Epic, Oracle Health (Cerner), Meditech, Netsmart and more. Connecting a new EMR takes us under two months with your IT team.
- How do orders reach the kitchen, and what do tickets look like?
- Every order, whether it comes from the bedside, staff, family or the diet office, arrives as one tray ticket in the same format. Tickets print by unit, meal and station, and you choose what's on them.
- How is Banquet priced?
- You pay for the patients you serve, not for modules or seats. Pricing scales with your census. Implementation, training, support, new features, EMR integration and users are all included. Talk to our team for a quote.
- How long does implementation take?
- Most hospitals go live in about 10 weeks. Your team only decides and reviews: AI does the data entry, and we handle setup, the EMR connection and training.
Bring your numbers
Thirty minutes with our team. We'll run the math on your hospital, line by line.