Banquet Health improves patient satisfaction by enabling them to make meal choices within clinical guidelines. This personalized experience helps hospitals raise Press Ganey and HCAHPS survey scores impacted by food quality, timeliness, and patient engagement.

Meal ordering software like Banquet Health reduces workload by automating meal ordering, dietary matching, and data entry. It removes the risk of human error, minimizes manual steps, and supports already stretched-thin staff.

Hospitals using Banquet Health typically see improvements in accuracy, efficiency, and waste reduction within weeks. Most achieve measurable ROI within one to two fiscal quarters after implementation.

Yes. Banquet Health integrates with major EHR systems, such as Epic and Cerner, to sync patient dietary data and ensure compliance across hospital departments.

Banquet Health offers comprehensive onboarding support, including a dedicated success manager, a personalized implementation hub, and role-based privileges for hospital teams to ensure a smooth go-live.

Banquet Health assists hospitals in minimizing food waste by aligning meal production with actual patient preferences and dietary needs, preventing overproduction and unused trays. Real-time feedback and daily actionable insights contribute to additional savings and waste reduction.

Yes. Banquet Health is backed by leading healthcare-focused investors and partners with innovative hospital systems. We prioritize long-term results, not just software installs.

Yes. Banquet Health is designed to be intuitive and user-friendly. Most staff can start using it with minimal training. The clean interface helps reduce onboarding time and increases productivity across dietary and clinical teams.

Absolutely. Banquet Health is highly customizable to match your hospital’s unique workflows, menus, preferences, and operational needs. We work with your team to configure the system for maximum efficiency. You can tailor settings at the facility level, while also having the flexibility to standardize across your entire system.

Yes. Banquet Health includes built-in reporting tools for tracking tray costs, nutritional data, patient feedback, and kitchen performance. Reports are exportable to Excel or PDF and are designed for both clinical teams and administrators.

Post-implementation, clients receive a customized check-in plan, access to training resources, and continuous platform updates at no extra cost. Our Customer Success team provides ongoing support and shares best practices to ensure success across teams.

Yes. Banquet Health is fully HIPAA compliant. We use encrypted data transmission, secure access controls, and audit logging to protect patient health information (PHI) and ensure regulatory compliance.

Implementation typically takes 4 to 9 months, depending on hospital size and complexity. This includes setup, data migration, training, and go-live support. Our team works closely with yours to ensure a seamless rollout.