Banquet Health empowers hospitals to redefine the patient care experience through our innovative cloud-based software, setting new standards in food management
Analytics for food service managers, designed by food service managers
Patient alerts data allows managers to be active instead of reactive for patient issues that require their attention
“Staff metrics are critically important. Being able to easily keep track of performance is really helpful for management. I haven’t seen this functionality before.”
Michael, Former Director of Food and Nutrition, NJ Hospital
Patients can leverage proprietary app from their bed, with menu choices driven by prescribed diet, allergies and preferences
Real-time feedback surfaced allowing for enhanced patient experience and intervention in poor patient outcomes pre-discharge
Patients can track daily nutrient goals, input preferences and refer to hospital FAQs entirely from their phones
“Being able to screen for patients by lowest feedback given would be game changing. It would allow for intervention before likely bad outcomes.”
Director of Food and Nutrition, NY Hospital
Intuitively designed interface with a minimal learning curve ensures all staff can effectively leverage the software without constant training or extensive user guides
Statistics on diet tech and tray passer performance are highlighted to management daily to support completion of team targets
App usage can help relieve call volume directed at diet office, allowing for better overall calls
“Educating my staff on how to use the software is a real concern. This is a lot more intuitive then what we use now.”
Director of Food and Nutrition, IL Hospital
Audit trail throughout the platform facilitates greater staff accountability, and documents when and where staff have made edits or performed actions
Reliable syncs with EMRs, and proactive flags to management when mapping errors occur
“An audit trail would be particularly valuable. If a patient receives a wrong tray we can immediately know why and use this as training going forward.”
Director of Food and Nutrition, CA Hospital
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Statistics on item popularity and aggregated patient feedback scores for meals offered are easily accessible, helping management isolate unpopular offerings
Improved patient satisfaction scores resulting from real-time feedback drive higher reimbursement rates
Cost tracking statistics available in Analytics dashboard
“I can immediately see what are my most popular and unpopular menu options. It’s helpful to know what are our dogs and what are our stars on each menu.”
Director of Food and Nutrition, CA Hospital
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Tired of being charged to ask questions or troubleshoot problems? At Banquet Health, responsive and reliable customer service is part of your subscription.
Have you been shown an exciting feature update before, only to be told there’s a significant price increase? At Banquet Health, our product enhancements are all part of the same annual subscription fee.
Have ideas on how our solutions can be even better? We are all ears! We are quick to incorporate customer feedback, and we delight in building software that our customers enjoy using.
Request a demo today to see how we're helping healthcare facilities streamline operations, increase patient satisfaction, and reduce costs.
